Worksbot provides cloud-based computer aided facility management software for facility owners and managers. Our premise management software helps property owners automate all the major aspects of handling their properties and assists in making data-based decisions for any eventuality.
Maintain lists of technicians, classify them by skillsets, track their schedules, assign tasks and monitor their deliverables and efficiencies. Technician & customer self-service apps on Android and iOS provide accessibility.
Define SLA policies to ensure your standards of service governing parameters such as initial response, time lapsed, hours served (or billed at discounted/contractual rates), escalation matrices and priority management
Create user-definable surveys and trigger them across various stages or modules to obtain feedback from their target audiences ensuring Quality Control , Quality Assurance and Quality Maintainence.